- Within 30 days from the date of purchase
- In new and unused condition
- In the original packaging with tags intact
All sale items. This includes merchandise marked down during flash sales, seasonal promotions, and special offers.
You will be refunded in the original form of payment or for store credit (if applicable). Please note, we have no control over your banking institution and they may require additional days to process and post the transaction to your account. Shipping and handling on returned merchandise is non-refundable.
Once your returned item is received and inspected, you will be notified by email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5-7 working days after approval.
- Email hello@toddletot.com
- Include your order number and email address
- Once your request is approved, you will receive a confirmation email with shipping guidelines
If you made an error when placing your order, contact hello@toddletot.com as soon as possible and we will do our best to assist you. Once an order has been fully processed, we cannot make changes.
We allow exchanges on a case-by-case basis. If the exchange request is approved, the replaced item will be shipped to you. For questions or concerns, email hello@toddletot.com
If you receive a damaged item or item(s) in error, please contact hello@toddletot.com within seven days of the delivered date to discuss refund and return options.
For instructions on how to ship the returned products, refer to the email received after placing your return request.
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Please email us at hello@toddletot.com